Product Support

This guide is tailored to the navigation options found on the S1F2. 

If you are using a different Saturn device, the menu options will be the same. However, additional steps may be required to find them. Some menus will have arrows appearing at the bottom of the screen to navigate to subsequent pages.

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Step 1:

From the Sale screen, press the arrow in the top left corner of the screen.

Step 2:

Select Reprint.

Step 3:

Enter your Merchant Password, press the green OK button to proceed.

Step 4:

Here you will see a digital ledger of receipts that have been processed on this terminal.

These will remain for up to 6 months from the date of the transaction, regardless of whether the terminal has already settled these transactions.

You can select an individual receipt to view a digital copy of it.

Step 5:

When you have selected a receipt, it will be displayed on screen.

You may also select the print button at the bottom of the screen to print a physical copy.